Welcome to the Frequently Asked Questions (FAQs) section for StradaCarte's prepaid credit card services. Here, we have compiled answers to common inquiries to help you better understand our offerings. Whether you're wondering about card activation, usage, fees, or security measures, we've got you covered. Browse through the questions below to find the information you need. If you can't find what you're looking for, feel free to reach out to our dedicated customer support team who will be happy to assist you.
The StradaCarte card is a prepaid Mastercard® issued by Patriot Bank, N.A., and used for ecommerce advertising spend. It is linked to your StradaCarte account and allows you to spend your StradaCarte balance funds everywhere Mastercard is accepted.
For all customer support related issues, StradaCarte users can contact us via email from within the app or directly at info@stradacarte.com.
The StradaCarte card allows you to share the cost of purchases with your friends and family who also use the StradaCarte app. You will be asked to fund your purchases at the time you make the transaction on your card. StradaCarte and its partners will take care of the back end work by pulling funds from your linked bank account.
You can sign up for the StradaCarte Card through your StradaCarte dashboard. To get access to the card, you will need to provide some identifying information. This information is necessary to help us and our bank partners fight money laundering and terrorism. You can sign up for the StradaCarte Card through your StradaCarte dashboard. To get access to the card, you will need to provide some identifying information. This information is necessary to help us and our bank partners fight money laundering and terrorism.
StradaCarte is not a bank. We work with Patriot Bank, N.A. to offer you the StradaCarte Card.
You can use your StradaCarte Card everywhere Mastercard is accepted.
To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who signs up for a StradaCarte Card. What this means for you: When you sign up for a card, we will ask for your name, address, date of birth, and other information that will allow us to identify you.
Your spending limit will be set by StradaCarte. Spending limits may be as high.
No. There are no costs associated with using or signing up for a StradaCarte Card(s) or using them for ecommerce advertising spend.
Stradacarte is a platform built to meet all your customer needs by offering traditional mail-in rebates (MIR), simplified online/mobile or instant rebate experiences at the point of purchase.